Many people prefer gambling online because of how convenient it is, and casino-mate.com has a reputation for being one of the most accessible and user-friendly online casinos around. It emphasizes its Australian theme but is open to all clients except those in the United States. Powered by Microgaming and certified by eCOGRA, casino-mate.com is owned by Vegas Partner Lounge and licensed and regulated by the Lotteries and Gaming Authority (LGA) of Malta.
The preferred way to connect to casino-mate.com is through its downloadable desktop client. It downloads and installs quick, configures easily and updates behind the scenes. The personalization options are quite expansive, and this client more than most manages to distinguish itself from the run-of-the-mill Microgaming client. Customers can also opt to access casino-mate.com via its instant play library, which is available from mobile devices too, but the casino doesn’t yet offer a dedicated mobile app.
The full game library has approximately 600 unique games, and the instant-play library has more than half that amount. Much of the focus here is on an expansive selection of pokies (aka slot machines), both classic and modern, and video poker machines, including multi-hand games. The casino also offers an excellent selection of table games, including baccarat, blackjack, craps, roulette and wide variety of casino poker variants. Casino-mate.com also has millions of dollars in progressive pots available.
Casino-mate.com offers a free-play bonus, a welcome bonus and a rewards program. The free-play bonus is worth $3,000 and usable for 60 minutes, and clients who make a real-money deposit and meet the wagering requirements can even keep the winnings. The welcome offer provides a match bonus on each of a client’s first three deposits and is worth as much as $425 overall. Clients automatically participate in the rewards program, and it provides C-Bucks on ever wager, which players can redeem for merchandise, cash, free spins and tournament entries.
The banking system at casino-mate.com is fast and user-friendly. It deals directly in all major currencies, and there are no fees or surcharges for processing transactions. Most deposits occur instantly, and although withdrawal times vary greatly depending on the method, most occur within 48 hours.
Customer support for banking, technical, promotional and all other issues is available 24-7-365. The easiest way to contact support is through instant chat, but clients can also opt for email and toll-free telephone. A benefit of email and telephone is that the support is localized and thus available in the client’s native language.